1What is a native app?
It is an app that has been programmed in the specific mobile programming language in which it is installed, providing a better experience in usability and performance, as it takes full advantage of the hardware of the device.
2How many smartphone operating systems are there?
There are many operating systems, but globally 97% of mobiles use three of them, in order of use: Android, iOS (iPhone and iPad) and Windows Phone, the latter with very few users.
3How and where can I download my app?
Your app will be available in the Apple App Store for iPhone and in Google Play for Android. Just look for the name of the app or use QR code with the direct download link.
4What advantages does an app offer compared to a web?
They are two different channels that complement each other, particularly the apps offer some advantages: • It allows the owner to communicate with one’s clients in real time, sharing news, promotions, etc. • The apps use the hardware of the mobile: GPS, browser, gyroscope, accelerometer, cameras, loudspeakers, etc., tools that are not available on a website. • Currently 70% of Internet connections are through a mobile device, it is preferable to have an app that allows the user to download and have our brand in their mobile phone.
5What are the features of our native apps?
The apps developed with the technology of App4All have a CMS that allows you to update your app and the responsive web that is generated at the same time, without having to publish or update the application again in the markets. In addition our apps have more than 150 options of 100% native customization, described in more detail in the App Factory section.
6What are the push notifications?
They are a development option that allows you to communicate in real time with or between users of an application. For example, when a WhatsApp message is sent, the receiving user immediately receives a visual and audible alert. With a push notification you can send text, images, files, web links and basically everything that a mobile device can interpret.
7How many files can I send in a push notification?
Apps can send up to 15 images and a Youtube video per notification, however, this can be modified to send whatever the client wants. You can attach different files, nevertheless, the body of the notification can also include all the links to files you want. The most convenient is to include links to platforms such as Dropbox, where you can share your documents with no space limit.
8How do I add content to the application?
The control panel App4All CMS is available for you, which is very easy to use, to create push notifications. You will also have access to usage statistics, customer database, location settings, etc.
9What is a category within my application?
An app offers, among other things, information to users; Categories are how to keep that information organized in the menu of the app. For example, if I want to talk about different topics, such as Sports, Football, Health, etc., I would have to have those categories or sections in my app so that users find the information easily.
10What is a feature?
Each category of the menu can contain a feature, for example you can offer a gallery of images, location map, RSS, etc.
11What is the difference between static and dynamic content in the app?
The static content is not editable, unless the app is updated in the markets because it is downloaded there. The dynamic content is one that you can modify in your app without any need of updates, for example, the push notifications that are sent in the app.
12Which statistics do I obtain?
You have available information about the number of users who have received the push, the type of mobile they have, their geographical location, the most accessed part of the app, etc.
13What is the difference between my web store and the native mobile e-commerce?
Native e-commerce offers users a product accessibility, usability and speed in the application that a web page accessed through a mobile device cannot offer.
14What is geomarketing?
It is a feature that allows you to send notifications to the users of your app that enter a specific zone defined previously by you. This tool is very useful for offering products to customers when they pass near your business, or even the area of your competition.
15What information can be seen in the store map?
In each point of the map you can show address, phone, email and the web page. There is no location limit on the map, however, there are products that are limited to 10 locations.
16Can I segment messages and notifications?
Notifications allow you to send information or promotions to groups of users that you can create through the control panel very easily. In addition, individual messages are very useful to notify a specific customer about contracted services, special promotions to clients, congratulate them on specified dates, etc.
17How do I create the draws?
Draws are only done among registered users. Their operation is simple: in the control panel there is a section "Draws", where you can indicate the number of winners, the prize and the message that will be sent. The winner will be chosen randomly using an algorithm and a message will be sent to all participants informing them about the result.
18How can I use building loyalty with points?
It allows advertising your business in your users’ social networks. Every time someone registers, responds to polls and shares a notification on their Facebook or Twitter profile via the buttons shown in the app, they receive points, which can be redeemed for gifts that you define in the control panel.
19How can notifications be shared?
Each notification has buttons for sharing on any social network or messaging application that the user has installed on the mobile device. However, only points that are shared by Facebook or Twitter are the ones that can be confirmed.
20How does the chat work?
Users can communicate with the administrator or owner of the application through instant messaging chat as in WhatsApp. The administrator can send and receive the messages in the same app, when accessing with one’s App4All CMS user data.
21How can a customer interested in a message or promotion contact me?
Each notification has a "call" button that lets the customer to contact the application administrator's phone in an instant.
22What is a RSS feed?
It is a news system that includes a text and an image. It is used to disseminate information to users who have subscribed to the content source. Apps can display the content of an RSS feed in any category as if these were push notifications.
23What for is the category with password?
It allows to limit the access to a specific category or subcategory. To access the content, the user will need a password that you will provide.
24What is audio and video streaming?
It allows to broadcast multimedia content in a way that the user visualizes the video or hears the sound at the same time while downloading. This is very practical for applications related to leisure and communication. In order to integrate streaming, the owner of the application must have the consent of the sender of the streaming, otherwise Google and Apple will not allow the publication of the app.
25Can I monetize my app with a banner?
It's very simple, you can include in your app advertising for as many people or businesses as you want. You will be able to sell that advertising space at the price that you consider appropriate, considering that the greater number of users you have, you will get more clicks on those ads.